PBOffice
The PBOffice product stands for Private Banking Office and is designed as an information and administrative system for sales structures in the financial world. PBOffice is aimed at Financial Advisors, Network Managers and the BackOffice. Functionality can be activated individually thanks to the modular structure of the system.
Front office consultants
The platform allows the Consultant to
- Manage customer records, contracts, anti-money laundering profiling
- Profile the client via the MiFID questionnaire
- Make recommendation proposals with real-time suitability responses
- Transform the proposal into provisions
The various processes produce the forms with the possibility of
- Sign graphometrically
- Digital signature
- Possibility to print on paper
Automated process
After confirmation by the promoter, the data is visible to the office in real time, it is not necessary to send documents. The office accepts/rejects the proposal, the outcome is visible in real time on the Front side.
Responsive
The FrontEnd for the Consultant is available on Tablet or Laptop/PC. Of course, the solution can also be used at branch level or on site.
CRM
Customer Relationship Management means Management of the relationship with the customer, it is therefore a matter of integrating all the customer information that comes from the different modules to better support the Financial Advisor’s activity:
- Customer personal data and profiling
- Contracts (investments, insurance, cc)
- Enhanced synthetic and analytical portfolio
- Operations history detail
- Performance calculation
- Printing of the financial position
- Pending orders
- Document archive
- Planning / Calendar
- Alarms
MIFID
Implementation of the European conduct directive for financial markets for the protection of savers (appropriateness/adequacy of recommended products) and the distributor.
Through customer profiling (compilation of questionnaire) and product classification, the system carries out checks and notifies/blocks the investment.
- Management of predefined model portfolio by the research office or customized by the Consultant
- Appropriateness/adequacy simulation system and production of documentation for the customer
- MiFID verification exAnte and periodic exPost
- Integrated into the Provision Management system
Headquarters module
The headquarters module is designed to
- Send flows to Correspondent Banks/Product Companies
- Automated return flows to execute dispositions
- Position Keeping
- Interface with the banking system
- Enhancement of portfolio positions or integrate flows from external sources (currently approximately 40)
Digitization
Creation of various forms directly from the PBOffice system;
Online signature collection with Graphometric Signature or Digital Signature verification
Document management in electronic format (promoter, customer office) = towards a “NO MORE PAPER” solution;
Archiving and substitute conservation with contextual availability of documents in the system.
